Resolved after 2 days, affecting smapOne Platform and smapOne Web App, on January 5, 2026.
The bug fix has been created and the new version has been uploaded to the respective stores. As soon as the version has been successfully checked by the stores, the new versions will be available for download.
Affected components
Update timeline
- investigating Jan 05, 2026, 09:58 AM UTC
We are currently experiencing an issue opening drafts and tasks from some smaps in the smapOne app. We are currently investigating the problem and looking for a solution.
- identified Jan 05, 2026, 10:39 AM UTC
The problem has been identified and a bug fix is being developed. A new version of smapOne will be uploaded to the stores later today.
- monitoring Jan 05, 2026, 01:35 PM UTC
The bug fix has been created and the new version has been uploaded to the respective stores. As soon as the version has been successfully checked by the stores, the new versions will be available for download.
- resolved Jan 07, 2026, 10:46 AM UTC
Bugfix is now on all platforms ready for download.
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