Resolved after 1 hour, on March 5, 2026.
Yesterday evening, our platform experienced an outage that resulted in a service disruption of approximately 60 minutes. During this time, the platform was not accessible. In addition, email notifications and webhooks were partially impacted and operated with limitations until approximately 09:00 this morning. The issue has now been fully resolved, and all systems are operating normally again. The root cause was identified as an error in the network configuration of a central system component. Our team has corrected the configuration and taken steps to prevent similar issues in the future. We sincerely apologize for the inconvenience this incident may have caused and appreciate your patience while we worked to restore full service.
Update timeline
- resolved Mar 06, 2026, 12:22 PM UTC
Yesterday evening, our platform experienced an outage that resulted in a service disruption of approximately 60 minutes. During this time, the platform was not accessible. In addition, email notifications and webhooks were partially impacted and operated with limitations until approximately 09:00 this morning. The issue has now been fully resolved, and all systems are operating normally again. The root cause was identified as an error in the network configuration of a central system component. Our team has corrected the configuration and taken steps to prevent similar issues in the future. We sincerely apologize for the inconvenience this incident may have caused and appreciate your patience while we worked to restore full service.
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