smapOne incident

Problems with file names when downloading reports

Resolved on December 9, 2024.

resolved Dec 09, 2024, 03:24 PM UTC

Who is affected? Automations that download reports (pdfs, Word) and were executed in the period from 12:00 -15:20, and where the file name for the reports was taken from the header data of the smapOne platform. Error behavior: Due to a change in the format in which the header data is transferred, the reports may have been saved with the wrong file name. Details: The format of the header was changed from “Content-Disposition”: “inline; filename=>” to “Content-Disposition”: “attachment; filename=>”. The change has been reverted and all downloads work as usual again.

Started
Dec 09, 2024, 11:00 AM UTC
Resolved
Dec 09, 2024, 11:00 AM UTC
Duration
–
Detected by Pingoru
Dec 09, 2024, 11:00 AM UTC

Update timeline

  1. resolved Dec 09, 2024, 03:24 PM UTC

    Who is affected? Automations that download reports (pdfs, Word) and were executed in the period from 12:00 -15:20, and where the file name for the reports was taken from the header data of the smapOne platform. Error behavior: Due to a change in the format in which the header data is transferred, the reports may have been saved with the wrong file name. Details: The format of the header was changed from “Content-Disposition”: “inline; filename=>” to “Content-Disposition”: “attachment; filename=>”. The change has been reverted and all downloads work as usual again.

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