smapOne incident

Various timeouts on some requests

Resolved after 4 hours 49 minutes, affecting smapOne Platform, on January 24, 2025.

resolved Jan 24, 2025, 03:36 PM UTC

The system has been stable for several hours. The case is closed. We have been following the reports over the last few hours. We suspect external reasons for the few cases of malfunction in the morning.

Started
Jan 24, 2025, 10:47 AM UTC
Resolved
Jan 24, 2025, 03:36 PM UTC
Duration
4h 49m
Detected by Pingoru
Jan 24, 2025, 10:47 AM UTC

Affected components

smapOne Platform

Update timeline

  1. investigating Jan 24, 2025, 10:47 AM UTC

    There are currently various malfunctions such as unreachable pages. We are looking for the cause and are trying to find a quick solution.

  2. resolved Jan 24, 2025, 03:36 PM UTC

    The system has been stable for several hours. The case is closed. We have been following the reports over the last few hours. We suspect external reasons for the few cases of malfunction in the morning.

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