smapOne incident
Problem downloading multiple pdf reports via data access link
Resolved after 1 hour 58 minutes, affecting smapOne Platform, on February 7, 2025.
Who is affected? Everyone who uses external data access links to download of multiple pdf reports for a smap version. Workaround: The Creator of the smap can still download all reports. With the external data access link, each pdf can still be downloaded individually via the detailpage of a data record. We are in the process of solving it as quickly as possible
Affected components
Update timeline
- identified Feb 07, 2025, 01:16 PM UTC
Who is affected? Everyone who uses external data access links to download of multiple pdf reports for a smap version. Workaround: The Creator of the smap can still download all reports. With the external data access link, each pdf can still be downloaded individually via the detailpage of a data record. We are in the process of solving it as quickly as possible
- resolved Feb 07, 2025, 03:15 PM UTC
This incident has been resolved.
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