Resolved after 2 days, on September 23, 2025.
Following a major update to our Code Scanner software, some barcodes are no longer being read correctly. In addition, a few devices are crashing. We are currently working on identifying and fixing the problem.
Update timeline
- investigating Sep 23, 2025, 07:40 AM UTC
Following a major update to our Code Scanner software, some barcodes are no longer being read correctly. In addition, a few devices are crashing. We are currently working on identifying and fixing the problem.
- resolved Sep 25, 2025, 08:01 AM UTC
Fix for code scanner brick is live in iOS and Android with AppVersion 25.9.22
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