Resolved after 4 hours 48 minutes, affecting Sline API (Plans calculation API (production)) and Sline API (Plans calculation API (staging)) and 1 more, on October 8, 2024.
Incident acknowledged by Heroku
Affected components
Sline API (Plans calculation API (production))Sline API (Plans calculation API (staging))Backoffice (Backoffice (production))Backoffice (Backoffice (staging))Sline Scoring Engine (Sline Scoring Engine (production))Sline Scoring Engine (Sline Scoring Engine (staging))
Update timeline
- investigating Oct 08, 2024, 05:57 PM UTC
API is currently unstable due to Heroku issues.
- investigating Oct 08, 2024, 06:12 PM UTC
Incident acknowledged by Heroku
- resolved Oct 08, 2024, 10:45 PM UTC
Issue resolved by Heroku.
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