Resolved after 1 day 1 hour, on September 5, 2025.
Chers clients, L'incident ayant touché nos services de signature entre **14:10** et **14:27** est terminé. Certaines signatures ont pu être ralenties et tomber en timeout. Nous nous excusons pour la gêne occasionnée. Cordialement, SlimPay team – – – Dear customers, The incident that impacted our signature service from **02:10 PM** to **02:27 PM \(CEST\)** is now resolved. Some signatures could have been slowed down and failed in timeout. Please accept our apologies for the inconvenience. Thank you for your understanding. Regards, SlimPay team
Update timeline
- resolved Sep 05, 2025, 01:15 PM UTC
Start Date: 2025-09-05 14:10 CET Chers clients, Un incident touche les serveurs de notre partenaire de signature depuis 14:10 (CEST) : certaines signatures sont en échec. Nous vous avertirons dès que le service sera rétabli. Nous nous excusons pour la gêne occasionnée. Cordialement, SlimPay team --- Dear customers, An incident is impacting the servers of our signature provider since 02:10 PM (CEST): some signatures are failing. We'll keep you informed as soon as the service will be restored. Please accept our apologies for the inconvenience. Regards, SlimPay team
- postmortem Sep 05, 2025, 01:25 PM UTC
Chers clients, L'incident ayant touché nos services de signature entre **14:10** et **14:27** est terminé. Certaines signatures ont pu être ralenties et tomber en timeout. Nous nous excusons pour la gêne occasionnée. Cordialement, SlimPay team – – – Dear customers, The incident that impacted our signature service from **02:10 PM** to **02:27 PM \(CEST\)** is now resolved. Some signatures could have been slowed down and failed in timeout. Please accept our apologies for the inconvenience. Thank you for your understanding. Regards, SlimPay team
Your product runs on more than SlimPay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services