Slido incident
Slido Webex integration for participants using web version of Webex is not accessible
Resolved after 5 hours 49 minutes, affecting Webex Integration, on May 29, 2025.
This incident has been resolved and Slido Webex integration for participants using web version of Webex is fully operational. We apologise for the inconvenience, and appreciate your patience.
Affected components
Update timeline
- investigating May 29, 2025, 02:00 PM UTC
Slido Webex integration for participants using web version of Webex is currently not accessible because of issues with the Webex app. Slido Webex integration in Webex apps and Slido website at slido.com is operating smoothly. Our team is working with the Webex team to identify the root cause. Please bear with us as we continue to investigate.
- investigating May 29, 2025, 02:23 PM UTC
The Webex team are currently investigating an issue that is causing Slido to be unavailable for customers using web version of Webex. We will share updates as more information becomes available.
- identified May 29, 2025, 02:53 PM UTC
The Webex team has identified the issue and is working on the fix. We apologize for the inconvenience, and appreciate your patience.
- monitoring May 29, 2025, 07:20 PM UTC
The Webex team has implemented the fix. We are monitoring the results.
- resolved May 29, 2025, 07:49 PM UTC
This incident has been resolved and Slido Webex integration for participants using web version of Webex is fully operational. We apologise for the inconvenience, and appreciate your patience.
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