Resolved after 3 hours 36 minutes, affecting Application, on August 19, 2025.
Thank you for your patience. Data processing has fully caught up. If you are experiencing issues still, please reach out to support.
Affected components
Update timeline
- investigating Aug 19, 2025, 04:35 PM UTC
There is a data processing lag starting 15:08 UTC. The problem was initially caused by a hardware failure, which has since been addressed. We are currently investigating and addressing the secondary errors stemming from the initial hardware issue. Currently agent data are still processed albeit in a slower rate.
- monitoring Aug 19, 2025, 05:04 PM UTC
We are making progress processing the agent report backlog. The majority of the data has been backfilled, there are some short/intermittent data gaps that are expected to be filled in over the next few hours.
- resolved Aug 19, 2025, 06:44 PM UTC
Thank you for your patience. Data processing has fully caught up. If you are experiencing issues still, please reach out to support.
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