Resolved after 47 minutes, affecting Skio Merchant Portal, on November 8, 2024.
The merchant dashboard is now loading when navigating from Shopify's admin and we're monitoring the results.
Affected components
Skio Merchant Portal
Update timeline
- investigating Nov 08, 2024, 04:19 PM UTC
We're currently investigating an issue with accessing Skio through the Shopify admin. Navigating directly to dashboard.skio.com appears to be unaffected.
- monitoring Nov 08, 2024, 04:49 PM UTC
The merchant dashboard is now loading when navigating from Shopify's admin and we're monitoring the results.
- resolved Nov 08, 2024, 05:06 PM UTC
This incident has been resolved.
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