Skio incident

Analytics and Dashboard not loading across some stores.

Minor Vendor's status page →

Resolved after 5 hours 6 minutes, affecting Skio Merchant Portal, on January 13, 2025.

monitoring Jan 13, 2025, 04:24 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 13, 2025, 02:44 PM UTC
Resolved
Jan 13, 2025, 07:50 PM UTC
Duration
5h 6m
Detected by Pingoru
Jan 13, 2025, 02:44 PM UTC

Affected components

Skio Merchant Portal

Update timeline

  1. investigating Jan 13, 2025, 02:44 PM UTC

    We're currently investigating an issue where the Forecast section of Analytics is not loading correctly.

  2. investigating Jan 13, 2025, 03:43 PM UTC

    We are continuing to investigate an issue that is causing Analytics dashboards to not load.

  3. monitoring Jan 13, 2025, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 13, 2025, 07:50 PM UTC

    This incident has been resolved.

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