Resolved after 1 hour 4 minutes, affecting Skio Merchant Portal, on January 15, 2025.
This issue is resolved and we're monitoring to confirm.
Affected components
Skio Merchant Portal
Update timeline
- investigating Jan 15, 2025, 10:46 PM UTC
We are currently investigating an issue that is causing the Merchant Dashboard to respond sluggishly, lag, and occasionally crash altogether.
- identified Jan 15, 2025, 11:18 PM UTC
We're making the necessary changes to prevent this from happening further.
- monitoring Jan 15, 2025, 11:35 PM UTC
This issue is resolved and we're monitoring to confirm.
- resolved Jan 15, 2025, 11:50 PM UTC
This incident has been resolved.
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