Resolved after 24 minutes, affecting Skio Customer Portal and Skio Merchant Portal, on February 20, 2025.
We are continuing to monitor for any further issues.
Affected components
Skio Customer PortalSkio Merchant Portal
Update timeline
- investigating Feb 20, 2025, 12:06 AM UTC
Our team is currently investigating an issue that is preventing Skio's merchant dashboard, and customer portal from loading.
- monitoring Feb 20, 2025, 12:13 AM UTC
Our team has implemented a fix for this behavior and Skio is working as expected now. We'll continue to monitor the fix.
- monitoring Feb 20, 2025, 12:15 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 20, 2025, 12:30 AM UTC
This issue is resolved and all of Skio is fully operational again.
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