Skio incident

Audit Log events not loading correctly.

Resolved after 15 hours 55 minutes, affecting Skio Merchant Portal and Skio API, on March 3, 2025.

investigating Mar 03, 2025, 09:14 PM UTC

We're currently investigating an issue causing the Audit Log events to not load on the Segments Dashboard and using the BigQuery integration.

Started
Mar 03, 2025, 09:14 PM UTC
Resolved
Mar 04, 2025, 01:10 PM UTC
Duration
15h 55m
Detected by Pingoru
Mar 03, 2025, 09:14 PM UTC

Affected components

Skio Merchant PortalSkio API

Update timeline

  1. investigating Mar 03, 2025, 09:14 PM UTC

    We're currently investigating an issue causing the Audit Log events to not load on the Segments Dashboard and using the BigQuery integration.

  2. resolved Mar 04, 2025, 01:10 PM UTC

    This issue has been resolved.

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