Resolved after 19 hours 47 minutes, affecting Skio Charge Processing and Skio Customer Portal and 1 more, on March 19, 2025.
A fix has been implemented and we're monitoring the results.
Affected components
Skio Charge ProcessingSkio Customer PortalSkio Merchant Portal
Update timeline
- investigating Mar 19, 2025, 06:14 PM UTC
We are currently investigating an issue where some subscriptions are not being updated when using the Delay Journey option.
- investigating Mar 19, 2025, 06:17 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 19, 2025, 10:31 PM UTC
A fix has been implemented and we're monitoring the results.
- resolved Mar 20, 2025, 02:02 PM UTC
This issue has been resolved.
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