Skio incident
Skio Merchant Dashboard & Customer Portal are experiencing slow loading times
Resolved after 3 hours 15 minutes, affecting Skio Customer Portal and Skio Merchant Portal, on April 9, 2025.
Our team has confirmed the fix that was put in place. The Merchant Dashboard and Customer Portal should be operating as normal now!
Affected components
Update timeline
- investigating Apr 09, 2025, 02:31 PM UTC
We're investigating an issue that is causing the Merchant Dashboard to load and respond slower than usual.
- identified Apr 09, 2025, 03:36 PM UTC
Our team has identified the issue and is working to resolve it as swiftly as possible.
- monitoring Apr 09, 2025, 03:45 PM UTC
We’ve implemented a fix and are monitoring to confirm resolution!
- identified Apr 09, 2025, 04:23 PM UTC
We are continuing to work on the slow loading issue as the fix did not completely resolve the behavior.
- monitoring Apr 09, 2025, 04:32 PM UTC
We've deployed a fix for the slow loading issues affecting the merchant dashboard and customer portal. We're actively monitoring to ensure the issue is fully resolved.
- resolved Apr 09, 2025, 05:47 PM UTC
Our team has confirmed the fix that was put in place. The Merchant Dashboard and Customer Portal should be operating as normal now!
Your product runs on more than Skio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services