Skio incident

Customer Portal Login unavailable for some customers

Resolved after 2 minutes, affecting Skio Customer Portal, on May 29, 2025.

investigating May 29, 2025, 02:11 PM UTC

We have resolved the Customer Portal Login issue.

Started
May 29, 2025, 02:09 PM UTC
Resolved
May 29, 2025, 02:12 PM UTC
Duration
2m
Detected by Pingoru
May 29, 2025, 02:09 PM UTC

Affected components

Skio Customer Portal

Update timeline

  1. investigating May 29, 2025, 02:09 PM UTC

    We are currently investigating an issue where customers are unable to access the Customer Portal. Thank you for your patience while we look into this.

  2. investigating May 29, 2025, 02:11 PM UTC

    We have resolved the Customer Portal Login issue.

  3. resolved May 29, 2025, 02:12 PM UTC

    We have resolved the Customer Portal Login issue.

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