Skio incident
Skio Dashboard and Customer Portal loading slowly for some users
Minor Vendor's status page →
Resolved after 1 hour 34 minutes, affecting Skio Customer Portal and Skio Merchant Portal and 1 more, on June 3, 2025.
We've implemented a fix and are monitoring the results.
Affected components
Skio Customer PortalSkio Merchant PortalSkio API
Update timeline
- investigating Jun 03, 2025, 05:23 PM UTC
We're currently investigating an issue that is causing the Skio Dashboard and Customer Portal to load slowly or time out for some users.
- identified Jun 03, 2025, 05:36 PM UTC
We have identified the root of the issue and are working towards a resolution.
- monitoring Jun 03, 2025, 05:45 PM UTC
We've implemented a fix and are monitoring the results.
- resolved Jun 03, 2025, 06:58 PM UTC
The incident has been resolved
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