Skilljar incident

Degraded Performance - Platform, Dashboard, API

Resolved after 55 minutes, affecting Course Platform and Admin Dashboard and 1 more, on December 10, 2024.

monitoring Dec 10, 2024, 10:27 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 10, 2024, 10:04 PM UTC
Resolved
Dec 10, 2024, 11:00 PM UTC
Duration
55m
Detected by Pingoru
Dec 10, 2024, 10:04 PM UTC

Affected components

Course PlatformAdmin DashboardAPIs

Update timeline

  1. investigating Dec 10, 2024, 10:04 PM UTC

    We're aware of the ongoing issue with Platform, Dashboard, and API. Our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

  2. investigating Dec 10, 2024, 10:07 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 10, 2024, 10:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 10, 2024, 11:00 PM UTC

    This incident has been resolved.

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