Sketch incident

Newly registered accounts cannot verify email

Resolved after 1 hour 55 minutes, on June 10, 2025.

monitoring Jun 10, 2025, 02:40 PM UTC

We implemented a fix and are currently monitoring the result..

Started
Jun 10, 2025, 01:00 PM UTC
Resolved
Jun 10, 2025, 02:55 PM UTC
Duration
1h 55m
Detected by Pingoru
Jun 10, 2025, 01:00 PM UTC

Update timeline

  1. investigating Jun 10, 2025, 01:00 PM UTC

    We are continuing to work on a fix for this incident..

  2. identified Jun 10, 2025, 01:45 PM UTC

    We have identified the problem and are testing the solution..

  3. monitoring Jun 10, 2025, 02:40 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Jun 10, 2025, 02:55 PM UTC

    This incident has been resolved..

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