Sketch incident

Users downgraded to viewers losing access to Sketch

Resolved after 7 hours 11 minutes, on August 18, 2025.

identified Aug 18, 2025, 02:51 PM UTC

In some affected workspaces, all Editors except one have been downgraded to _Viewer_. Downgraded users are signed out of the Sketch Mac App and cannot sign back in or edit. We're currently working on a fix for this incident..

Started
Aug 18, 2025, 02:51 PM UTC
Resolved
Aug 18, 2025, 10:02 PM UTC
Duration
7h 11m
Detected by Pingoru
Aug 18, 2025, 02:51 PM UTC

Update timeline

  1. identified Aug 18, 2025, 02:51 PM UTC

    In some affected workspaces, all Editors except one have been downgraded to _Viewer_. Downgraded users are signed out of the Sketch Mac App and cannot sign back in or edit. We're currently working on a fix for this incident..

  2. resolved Aug 18, 2025, 10:02 PM UTC

    This incident has been resolved..

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