Sitoo incident

Cannot log in to new Back office

Resolved after 1 hour 59 minutes, affecting Sitoo Platform, on August 21, 2025.

monitoring Aug 21, 2025, 09:20 AM UTC

A fix has been deployed that addresses the issue. We will continue to monitor the service.

Started
Aug 21, 2025, 08:47 AM UTC
Resolved
Aug 21, 2025, 10:46 AM UTC
Duration
1h 59m
Detected by Pingoru
Aug 21, 2025, 08:47 AM UTC

Affected components

Sitoo Platform

Update timeline

  1. investigating Aug 21, 2025, 08:47 AM UTC

    We’re investigating a disruption affecting the ability to log in to the New Back Office. We will provide more info continuously.

  2. identified Aug 21, 2025, 08:59 AM UTC

    We have identified the issue and are working on a fix.

  3. monitoring Aug 21, 2025, 09:20 AM UTC

    A fix has been deployed that addresses the issue. We will continue to monitor the service.

  4. resolved Aug 21, 2025, 10:46 AM UTC

    This incident has been resolved.

Your product runs on more than Sitoo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →