SiteSpect incident
SiteSpect Cloud - reduced points of presence availability
Resolved after 1 hour 38 minutes, affecting AMS - Amsterdam, Netherlands and NYJ - Secaucus, NJ, United States and 1 more, on November 29, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 29, 2024, 03:41 PM UTC
Starting at 14:31 UTC to 15:01 UTC on Nov 29th, several SiteSpect Cloud points of presence had elevated number of errors. Traffic has been automatically re-routed to the most optimal available POPs. Typically site visitor’s browsers react to this change within 1 to 30 seconds. Only visitors served by the affected POPs may have been impacted. There is no disruption to the Control Panel and all testing and optimization campaigns remain active. We are actively investigating and remediating the incident. You should expect an update within one hour. Please contact SiteSpect Help Desk at [email protected] if you have any questions.
- monitoring Nov 29, 2024, 04:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 29, 2024, 05:20 PM UTC
This incident has been resolved.
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