Resolved on July 31, 2025.
We recently identified and resolved an issue affecting the delivery of newly user-uploaded images. A security-related configuration update introduced a change where application domains no longer serve user-uploaded images directly. These images are now delivered via our CDN for enhanced security and performance. However, a misconfiguration in this new setup resulted in images that were not yet scaled to requested dimensions being incorrectly redirected before processing could complete. This caused an infinite redirect loop. Already existing and scaled images were not affected. Resolution: The configuration issue has been corrected, and image delivery is now functioning as expected. We apologize for any inconvenience this has caused.
Update timeline
- resolved Jul 31, 2025, 11:30 AM UTC
We recently identified and resolved an issue affecting the delivery of newly user-uploaded images. A security-related configuration update introduced a change where application domains no longer serve user-uploaded images directly. These images are now delivered via our CDN for enhanced security and performance. However, a misconfiguration in this new setup resulted in images that were not yet scaled to requested dimensions being incorrectly redirected before processing could complete. This caused an infinite redirect loop. Already existing and scaled images were not affected. Resolution: The configuration issue has been corrected, and image delivery is now functioning as expected. We apologize for any inconvenience this has caused.
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