Sisense incident

Service Degradation: Helm Dependency Issues

Resolved on October 29, 2025.

monitoring Oct 29, 2025, 11:28 PM UTC

Oct 29, 16:28 PDT Resolved - This incident has been resolved. Oct 29, 11:55 PDT Monitoring - Status Summary: No Impact to Running Environments: Your currently deployed applications and services are operational and unaffected by this issue. Affected Operations: Issues with creating new environments and initiating upgrades may fail due to dependency errors. Root Cause: This degradation is a result of an upstream Azure platform problem, specifically involving Azure Front Door. This issue is preventing the successful download of required Helm binaries, as tracked in Helm GitHub Issue #13303. Reference the Upstream Status: For more information on the cause, please refer to the Azure Status Page. Mitigation: Our team is actively monitoring the Azure status and will automatically resume all affected operations as soon as the upstream service is restored. We will provide an update when normal service is resumed. Oct 29, 11:52 PDT Investigating - We are currently experiencing service degradation that affects the creation of new environments and the upgrade of existing environments.

Started
Oct 29, 2025, 11:28 PM UTC
Resolved
Oct 29, 2025, 11:28 PM UTC
Duration
–
Detected by Pingoru
Oct 29, 2025, 11:28 PM UTC

Update timeline

  1. monitoring Oct 29, 2025, 11:28 PM UTC

    Oct 29, 16:28 PDT Resolved - This incident has been resolved. Oct 29, 11:55 PDT Monitoring - Status Summary: No Impact to Running Environments: Your currently deployed applications and services are operational and unaffected by this issue. Affected Operations: Issues with creating new environments and initiating upgrades may fail due to dependency errors. Root Cause: This degradation is a result of an upstream Azure platform problem, specifically involving Azure Front Door. This issue is preventing the successful download of required Helm binaries, as tracked in Helm GitHub Issue #13303. Reference the Upstream Status: For more information on the cause, please refer to the Azure Status Page. Mitigation: Our team is actively monitoring the Azure status and will automatically resume all affected operations as soon as the upstream service is restored. We will provide an update when normal service is resumed. Oct 29, 11:52 PDT Investigating - We are currently experiencing service degradation that affects the creation of new environments and the upgrade of existing environments.

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