Sisense incident

SQL query processing issues

Resolved after 1 hour 8 minutes, affecting Sisense for Cloud Data Teams, on June 3, 2025.

resolved Jun 03, 2025, 06:28 PM UTC

The issue was resolved, and the platform performance is restored to normal condition

Started
Jun 03, 2025, 05:20 PM UTC
Resolved
Jun 03, 2025, 06:28 PM UTC
Duration
1h 8m
Detected by Pingoru
Jun 03, 2025, 05:20 PM UTC

Affected components

Sisense for Cloud Data Teams

Update timeline

  1. investigating Jun 03, 2025, 05:20 PM UTC

    Some CDT clients may experience a temporary interuption of the SQL query processing. The engineering team was notified and is already working on identifying the cause of the issue to apply an appropriate fix and restore SQL query processing.

  2. monitoring Jun 03, 2025, 05:28 PM UTC

    The engineering team was able to restore the SQL query processing service functionality. The fix was applied, we continue to actively monitor the situation and performance.

  3. resolved Jun 03, 2025, 06:28 PM UTC

    The issue was resolved, and the platform performance is restored to normal condition

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