Sisense incident

Embedded Widgets via Iframe Not Displaying Properly

Resolved after 5 hours 15 minutes, affecting Sisense Managed Service, on June 24, 2025.

monitoring Jun 24, 2025, 06:30 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 24, 2025, 01:42 PM UTC
Resolved
Jun 24, 2025, 06:58 PM UTC
Duration
5h 15m
Detected by Pingoru
Jun 24, 2025, 01:42 PM UTC

Affected components

Sisense Managed Service

Update timeline

  1. investigating Jun 24, 2025, 01:42 PM UTC

    We are currently investigating an issue affecting some of our embedded capabilities via iframe, where widgets may fail to load and appear blank on limited number of environment. Our engineering team is actively working to identify the root cause and implement a fix. At this time, there is no estimated time of resolution (ETA). Thank you for your patience and understanding.

  2. identified Jun 24, 2025, 05:11 PM UTC

    The issue has been identified and fix is going to be rollout soon.

  3. identified Jun 24, 2025, 06:07 PM UTC

    Patch is rolling out to all impacted instances.

  4. monitoring Jun 24, 2025, 06:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 24, 2025, 06:58 PM UTC

    This incident has been resolved.

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