Resolved after 5 hours 5 minutes, affecting section-2713 (Sirv primary datacenter) and section-2713 (Control panel at my.sirv.com) and 1 more, on August 6, 2026.
The cause of the issue was identified and it has now been fully resolved. During the period, about 25% of Sirv accounts may have experienced a proportion of file uploads failing. Retrying the uploads a short while later may have been successful because this was a only affecting a small number of requests. A review is now taking place and further information will be provided here later.
Affected components
Update timeline
- investigating Aug 06, 2026, 10:17 AM UTC
Uploads to some Sirv accounts are failing, due to a server problem. This may also prevent images from displaying occasionally. We are working to resolve the issue as soon as possible.
- resolved Aug 06, 2026, 03:22 PM UTC
The cause of the issue was identified and it has now been fully resolved. During the period, about 25% of Sirv accounts may have experienced a proportion of file uploads failing. Retrying the uploads a short while later may have been successful because this was a only affecting a small number of requests. A review is now taking place and further information will be provided here later.
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