Singa incident

Resolved – Search Service Interruption

Resolved after 1 day 15 hours, affecting API and Search and 1 more, on June 27, 2026.

investigating Jun 29, 2026, 10:41 AM UTC

Resolved – Search Service Interruption The song search feature was unavailable across all Singa services between approximately 22:00 and 22:40 (Finnish time, EEST). While deploying a fix, users also experienced an additional service disruption of approximately 15 minutes around 23:20 EEST. During this time, some users may have been unable to log in or experienced significantly degraded performance, including search response times exceeding 30 seconds. The issue has now been resolved, and all services are operating normally. We apologize for the disruption and appreciate your patience while we worked to restore the service.

Started
Jun 27, 2026, 07:10 PM UTC
Resolved
Jun 29, 2026, 10:41 AM UTC
Duration
1d 15h
Detected by Pingoru
Jun 27, 2026, 07:10 PM UTC

Affected components

APISearchWebBusiness AdminBusiness Check-In

Update timeline

  1. investigating Jun 29, 2026, 10:41 AM UTC

    Resolved – Search Service Interruption The song search feature was unavailable across all Singa services between approximately 22:00 and 22:40 (Finnish time, EEST). While deploying a fix, users also experienced an additional service disruption of approximately 15 minutes around 23:20 EEST. During this time, some users may have been unable to log in or experienced significantly degraded performance, including search response times exceeding 30 seconds. The issue has now been resolved, and all services are operating normally. We apologize for the disruption and appreciate your patience while we worked to restore the service.

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