Simpplr incident

People Search Failing

Resolved after 35 minutes, affecting Search, on March 20, 2025.

resolved Mar 20, 2025, 08:34 PM UTC

Hi again, We are pleased to inform you that the issue affecting the People Search functionality has been resolved. If you continue to experience any issues or if the problem persists, please don’t hesitate to reach out to our support team for further assistance. Thank you for your patience, and we apologize for any inconvenience this may have caused. Simpplr Technical Support

Started
Mar 20, 2025, 07:58 PM UTC
Resolved
Mar 20, 2025, 08:34 PM UTC
Duration
35m
Detected by Pingoru
Mar 20, 2025, 07:58 PM UTC

Affected components

Search

Update timeline

  1. identified Mar 20, 2025, 07:58 PM UTC

    Hi there, We are currently aware of an issue affecting the People Search functionality, where users are not receiving expected results. Our team is actively investigating the cause and working to resolve it as quickly as possible. We will continue to provide updates here as we have more information. We apologize for the inconvenience and appreciate your patience. Thank you for your understanding. Simpplr Technical Support

  2. resolved Mar 20, 2025, 08:34 PM UTC

    Hi again, We are pleased to inform you that the issue affecting the People Search functionality has been resolved. If you continue to experience any issues or if the problem persists, please don’t hesitate to reach out to our support team for further assistance. Thank you for your patience, and we apologize for any inconvenience this may have caused. Simpplr Technical Support

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