Simply Hosting & Servers incident
Switch failure in 1 rack - Reading L20
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Resolved after 1 hour 4 minutes, on May 15, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating May 15, 2026, 12:23 PM UTC
Our monitoring has identified a failed network switch in our Reading datacentre rack L20 affecting a small number of dedicated server customers in that rack. The switch is currently under investigation and we expect servers to return online soon. We will post a further update once complete.
- monitoring May 15, 2026, 01:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 15, 2026, 01:28 PM UTC
This incident has been resolved.
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