Resolved after 8 hours 16 minutes, affecting Middleware, on January 16, 2025.
We are continuing to monitor for any further issues.
Affected components
Middleware
Update timeline
- investigating Jan 16, 2025, 12:07 PM UTC
We are investigating a connectivity issue with the Simployer middleware service. The middleware service is used for batch integrations between Simployer HRM and 3rd parties. We are currently working on resolving the issue.
- investigating Jan 16, 2025, 12:28 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 16, 2025, 01:23 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 16, 2025, 01:46 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 16, 2025, 08:23 PM UTC
This incident has been resolved.
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