Simployer incident

Delayed results calculation in Employee Survey (&Frankly)

Resolved after 2 hours 39 minutes, affecting Web & app service, on May 12, 2025.

investigating May 12, 2025, 10:16 AM UTC

We are experiencing some issues with the result emails today, some delay might occur.

Started
May 12, 2025, 10:16 AM UTC
Resolved
May 12, 2025, 12:56 PM UTC
Duration
2h 39m
Detected by Pingoru
May 12, 2025, 10:16 AM UTC

Affected components

Web & app service

Update timeline

  1. investigating May 12, 2025, 10:16 AM UTC

    We are experiencing some issues with the result emails today, some delay might occur.

  2. resolved May 12, 2025, 12:56 PM UTC

    This incident has been resolved.

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