Simon Data incident

Journey Service Degradation

Resolved after 10 minutes, affecting Journeys, on December 2, 2025.

monitoring Dec 02, 2025, 10:49 PM UTC

Journeys service has been restored and is now operational. We are actively monitoring the service to ensure full recovery.

Started
Dec 02, 2025, 10:39 PM UTC
Resolved
Dec 02, 2025, 10:50 PM UTC
Duration
10m
Detected by Pingoru
Dec 02, 2025, 10:39 PM UTC

Affected components

Journeys

Update timeline

  1. investigating Dec 02, 2025, 10:39 PM UTC

    We are investigating an issue with Journeys that may cause service degradation for some users.

  2. monitoring Dec 02, 2025, 10:49 PM UTC

    Journeys service has been restored and is now operational. We are actively monitoring the service to ensure full recovery.

  3. resolved Dec 02, 2025, 10:50 PM UTC

    This incident has been resolved.

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