Simon Data incident

Snowflake Data Cloud - Degraded Service

Resolved after 1 hour 38 minutes, affecting Simon Web App, on December 16, 2025.

monitoring Dec 16, 2025, 02:11 PM UTC

Snowflake continues to make progress here, there are some aspects of data sharing that are now operational.

Started
Dec 16, 2025, 12:45 PM UTC
Resolved
Dec 16, 2025, 02:23 PM UTC
Duration
1h 38m
Detected by Pingoru
Dec 16, 2025, 12:45 PM UTC

Affected components

Simon Web App

Update timeline

  1. monitoring Dec 16, 2025, 12:45 PM UTC

    Customers utilizing Snowflake services in the following regions are experiencing service disruption: Regions Impacted: AWS - US West (Oregon) AWS - Europe (Ireland) AWS - Asia Pacific (Mumbai) Users are unable to execute queries against Snowflake databases, tables, and views. Error message presented: "SQL execution internal error" or similar messages. Snowflake has identified the root cause and is actively developing a fix -- https://status.snowflake.com/

  2. monitoring Dec 16, 2025, 02:11 PM UTC

    Snowflake continues to make progress here, there are some aspects of data sharing that are now operational.

  3. resolved Dec 16, 2025, 02:23 PM UTC

    At this time we are starting to see Snowflake processes recover.

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