Simon Data incident

Sporadic login issues

Resolved after 3 hours 36 minutes, affecting Simon Web App, on February 19, 2026.

monitoring Feb 19, 2026, 07:09 PM UTC

A fix has been implemented and we are monitoring.

Started
Feb 19, 2026, 06:27 PM UTC
Resolved
Feb 19, 2026, 10:04 PM UTC
Duration
3h 36m
Detected by Pingoru
Feb 19, 2026, 06:27 PM UTC

Affected components

Simon Web App

Update timeline

  1. investigating Feb 19, 2026, 06:27 PM UTC

    We're aware of sporadic login issues and we're investigating

  2. investigating Feb 19, 2026, 06:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 19, 2026, 07:09 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved Feb 19, 2026, 10:04 PM UTC

    This incident has been resolved.

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