Silverfin incident

Accessing templates

Resolved after 38 minutes, affecting Silverfin, on July 1, 2026.

resolved Jul 01, 2026, 10:43 AM UTC

The issue with accessing templates has been resolved, and the situation is now stable again. Please keep reaching out to Support if you are facing troubles. Our apologies for the inconvenience!

Started
Jul 01, 2026, 10:04 AM UTC
Resolved
Jul 01, 2026, 10:43 AM UTC
Duration
38m
Detected by Pingoru
Jul 01, 2026, 10:04 AM UTC

Affected components

Silverfin

Update timeline

  1. investigating Jul 01, 2026, 10:04 AM UTC

    Some users may experience issues when accessing templates. We are currently investigating it. Our apologies for the inconvenience!

  2. identified Jul 01, 2026, 10:18 AM UTC

    We have identified the root cause of the issue and are currently working on a resolution. Our apologies for the inconvenience!

  3. resolved Jul 01, 2026, 10:43 AM UTC

    The issue with accessing templates has been resolved, and the situation is now stable again. Please keep reaching out to Support if you are facing troubles. Our apologies for the inconvenience!

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