Silverfin incident

Sync: Internal Server Error

Resolved after 2 hours 6 minutes, affecting Syncing, on July 28, 2025.

resolved Jul 28, 2025, 03:49 PM UTC

The sync should be working once more without error messages. Please reach out to our Support if the issue persists!

Started
Jul 28, 2025, 01:42 PM UTC
Resolved
Jul 28, 2025, 03:49 PM UTC
Duration
2h 6m
Detected by Pingoru
Jul 28, 2025, 01:42 PM UTC

Affected components

Syncing

Update timeline

  1. identified Jul 28, 2025, 01:42 PM UTC

    Due to an update related to synchronization, you may encounter syncing issues. We are aware of the situation and are actively working on a resolution.

  2. monitoring Jul 28, 2025, 02:30 PM UTC

    The solution has been applied; could you please attempt to sync your file once more? If an error message persists, please contact Support. Our apologies for the inconveniences!

  3. resolved Jul 28, 2025, 03:49 PM UTC

    The sync should be working once more without error messages. Please reach out to our Support if the issue persists!

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