SignRequest incident

Performance Issues

Resolved after 3 hours 43 minutes, affecting API and Web app and 1 more, on November 12, 2024.

monitoring Nov 12, 2024, 05:57 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 12, 2024, 03:37 PM UTC
Resolved
Nov 12, 2024, 07:21 PM UTC
Duration
3h 43m
Detected by Pingoru
Nov 12, 2024, 03:37 PM UTC

Affected components

APIWeb appWorkers

Update timeline

  1. investigating Nov 12, 2024, 03:37 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 12, 2024, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 12, 2024, 07:21 PM UTC

    This incident has been resolved.

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