Resolved after 1 hour 38 minutes, affecting Web, on July 1, 2025.
Some SignNow users may be experiencing difficulties accessing paid features despite having an active subscription. Our team is currently investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.
Affected components
Update timeline
- investigating Jul 01, 2025, 03:36 PM UTC
Some SignNow users may be experiencing difficulties accessing paid features despite having an active subscription. Our team is currently investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.
- resolved Jul 01, 2025, 05:14 PM UTC
This incident has been resolved.
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Amazon Web Services