Signifyd incident

API Server Errors

Resolved after 5 minutes, on September 10, 2026.

resolved Sep 10, 2026, 01:27 PM UTC

We are experiencing intermittent "API Server Errors" when orders are being sent to Signifyd. We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Order Review: Submitted orders are successfully processed for review. - Order Retrieval: Order status information is available via API on all processed orders. - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.

Started
Sep 10, 2026, 12:20 PM UTC
Resolved
Sep 10, 2026, 12:25 PM UTC
Duration
5m
Detected by Pingoru
Sep 10, 2026, 12:20 PM UTC

Update timeline

  1. resolved Sep 10, 2026, 01:27 PM UTC

    We are experiencing intermittent "API Server Errors" when orders are being sent to Signifyd. We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Order Review: Submitted orders are successfully processed for review. - Order Retrieval: Order status information is available via API on all processed orders. - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.

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