Signicat incident

Degraded performance - eHerkenning KPN

Resolved after 2 hours 5 minutes, affecting eHerkenning, on March 11, 2026.

identified Mar 11, 2026, 07:53 AM UTC

The issue has been identified and a fix is being implemented.

Started
Mar 11, 2026, 07:00 AM UTC
Resolved
Mar 11, 2026, 09:05 AM UTC
Duration
2h 5m
Detected by Pingoru
Mar 11, 2026, 07:00 AM UTC

Affected components

eHerkenning

Update timeline

  1. investigating Mar 11, 2026, 07:00 AM UTC

    We are currently observing degraded performance with eHerkenning KPN. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

  2. identified Mar 11, 2026, 07:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 11, 2026, 09:46 AM UTC

    This incident has been resolved.

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