Signicat incident
Degraded performance - Data Verification source: Creditsafe
Resolved after 19 hours 5 minutes, affecting Creditsafe, on April 13, 2026.
Parts of our source with Creditsafe is working, but service has not yet been fully restored. We have identified the issue and is working towards an resolution.
Affected components
Update timeline
- investigating Apr 13, 2026, 01:02 PM UTC
We are currently observing degraded performance with Data Verification - Creditsafe, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
- monitoring Apr 13, 2026, 01:27 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 13, 2026, 01:54 PM UTC
We are continuing to monitor for any further issues.
- identified Apr 13, 2026, 04:43 PM UTC
Parts of our source with Creditsafe is working, but service has not yet been fully restored. We have identified the issue and is working towards an resolution.
- identified Apr 14, 2026, 07:53 AM UTC
Parts of our source with Creditsafe is working, but service has not yet been fully restored. We have identified the issue and is working towards an resolution.
- resolved Apr 14, 2026, 08:07 AM UTC
The incident has been resolved.
Your product runs on more than Signicat
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services