Signicat incident

Degraded performance - Norwegian BankID B2B Sign

Resolved after 2 hours 10 minutes, affecting Sign API v2 and Norwegian BankID, on May 28, 2026.

identified May 28, 2026, 02:00 PM UTC

The issue has been identified and a fix is being implemented.

Started
May 28, 2026, 01:27 PM UTC
Resolved
May 28, 2026, 03:37 PM UTC
Duration
2h 10m
Detected by Pingoru
May 28, 2026, 01:27 PM UTC

Affected components

Sign API v2Norwegian BankID

Update timeline

  1. investigating May 28, 2026, 01:27 PM UTC

    We are currently observing degraded performance with Norwegian BankID B2B Sign. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

  2. identified May 28, 2026, 02:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 28, 2026, 03:37 PM UTC

    This incident has been resolved.

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