Signicat incident

Incident on 3rd party service - Onfido

Resolved after 32 minutes, affecting eIDV Provider: Onfido, on April 22, 2026.

monitoring Apr 22, 2026, 04:16 PM UTC

The situation seems to have improved. We will continue to monitor for any further issues.

Started
Apr 22, 2026, 03:43 PM UTC
Resolved
Apr 22, 2026, 04:16 PM UTC
Duration
32m
Detected by Pingoru
Apr 22, 2026, 03:43 PM UTC

Affected components

eIDV Provider: Onfido

Update timeline

  1. monitoring Apr 22, 2026, 04:14 PM UTC

    An incident is currently affecting Onfido Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.

  2. monitoring Apr 22, 2026, 04:16 PM UTC

    The situation seems to have improved. We will continue to monitor for any further issues.

  3. resolved Apr 22, 2026, 04:16 PM UTC

    This incident has been resolved.

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