Resolved after 6 hours 37 minutes, affecting Sign API v2, on May 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Sign API v2
Update timeline
- investigating May 05, 2026, 12:27 PM UTC
We are currently observing degraded performance with Sign API v2, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
- investigating May 05, 2026, 01:22 PM UTC
We are continuing to investigate this issue.
- identified May 05, 2026, 02:16 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 05, 2026, 06:17 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 05, 2026, 07:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2026, 07:04 PM UTC
This incident has been resolved.
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