Signicat incident

Incident on 3rd party service - Norwegian BankID Signing

Minor Vendor's status page →

Resolved after 13 hours 4 minutes, affecting Sign API v2 and Enterprise Sign API and 1 more, on September 3, 2026.

monitoring Sep 03, 2026, 07:09 PM UTC

We are seeing improvements towards the sign solution.

Started: Sep 03, 2026, 06:27 AM UTC
Resolved: Sep 03, 2026, 07:31 PM UTC
Duration: 13h 4m
Detected by Pingoru: Sep 03, 2026, 06:27 AM UTC

Affected components

Sign API v2Enterprise Sign APIExpress Signature API

Update timeline

monitoring Sep 03, 2026, 06:27 AM UTC

An incident is currently affecting Norwegian BankID Signing Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
monitoring Sep 03, 2026, 07:47 AM UTC

Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
monitoring Sep 03, 2026, 08:29 AM UTC

An incident is currently affecting Norwegian BankID Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
monitoring Sep 03, 2026, 08:56 AM UTC

Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
monitoring Sep 03, 2026, 09:31 AM UTC

Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
monitoring Sep 03, 2026, 10:12 AM UTC

Norwegian BankID has given a ETA for 13:00 Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
monitoring Sep 03, 2026, 11:14 AM UTC

Norwegian BankID has given a ETA for 15:00 Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
monitoring Sep 03, 2026, 01:29 PM UTC

Norwegian BankID no new ETA given Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
monitoring Sep 03, 2026, 01:58 PM UTC

Norwegian BankID new ETA 17:40 Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
monitoring Sep 03, 2026, 05:10 PM UTC

Norwegian BankID is actively working on a fix for this issue.
monitoring Sep 03, 2026, 05:27 PM UTC

Incident handling is still ongoing, expected trajectory is at least 4 hours.
monitoring Sep 03, 2026, 07:09 PM UTC

We are seeing improvements towards the sign solution.
resolved Sep 03, 2026, 07:31 PM UTC

The incident has been resolved and the product is working as expected.

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