Signeasy incident

Issues sending signature requests

Resolved after 6 hours 10 minutes, affecting Web Application and API - v1 and 1 more, on July 8, 2026.

investigating Jul 08, 2026, 02:15 AM UTC

We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.

Started
Jul 08, 2026, 02:15 AM UTC
Resolved
Jul 08, 2026, 08:25 AM UTC
Duration
6h 10m
Detected by Pingoru
Jul 08, 2026, 02:15 AM UTC

Affected components

Web ApplicationAPI - v1API - v2Android ApplicationiOS ApplicationAPI - v3

Update timeline

  1. investigating Jul 08, 2026, 02:15 AM UTC

    We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.

  2. resolved Jul 08, 2026, 08:25 AM UTC

    This incident has been resolved.

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