Resolved after 6 hours 10 minutes, affecting Web Application and API - v1 and 1 more, on July 8, 2026.
We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.
Affected components
Update timeline
- investigating Jul 08, 2026, 02:15 AM UTC
We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.
- resolved Jul 08, 2026, 08:25 AM UTC
This incident has been resolved.
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