SignalFx US0 incident

Datapoints Being Dropped

Resolved after 14 minutes, affecting Datapoint Ingest, on September 12, 2026.

resolved Sep 12, 2026, 03:30 AM UTC

Between 7:37 PM and 8:17 PM PST, a small number of data points for new time series were not accepted. As a result, new time series may have experienced a delay of approximately 20–25 minutes before becoming available in charting and detectors. APM and RUM ingestion were not impacted.

Started
Sep 12, 2026, 03:16 AM UTC
Resolved
Sep 12, 2026, 03:30 AM UTC
Duration
14m
Detected by Pingoru
Sep 12, 2026, 03:16 AM UTC

Affected components

Datapoint Ingest

Update timeline

  1. investigating Sep 12, 2026, 03:16 AM UTC

    Datapoint ingest is affected and we are dropping datapoints for new time-series. We are investigating and will provide an update every 15 mins.

  2. resolved Sep 12, 2026, 03:30 AM UTC

    Between 7:37 PM and 8:17 PM PST, a small number of data points for new time series were not accepted. As a result, new time series may have experienced a delay of approximately 20–25 minutes before becoming available in charting and detectors. APM and RUM ingestion were not impacted.

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